Pay Your Bill

IMPORTANT INFORMATION ABOUT PAYING YOUR UTILITY BILL

During the Shelter-in-Place Order, Rohnert Park City Hall is closed to the public. For residents seeking to pay their utility bill, they may mail their payment, pay online or set up automatic payments at www.rpcity.org, or pay over the phone with our automated service (585-6700). If you must drop off a payment physically, you may use the drop-off box located in front of City Hall at 130 Avram Avenue. If you choose to leave your home, please remember to observe social distancing (try and stay six feet away from another person). Recognizing the economic hardships some of our residents may be facing, we are not shutting off water service for lack of payment at this time.

 

Durante la Orden de Refugio en el Lugar, el Ayuntamiento de Rohnert Park está cerrado al público. Para los residentes que desean pagar su factura de servicios públicos, pueden enviar su pago por correo, pagar en línea o configurar pagos automáticos en www.rpcity.org, o pagar por teléfono con nuestro servicio automatizado (585-6700).

Si debe dejar un pago físicamente, puede usar el cuadro de entrega ubicado frente al Ayuntamiento en 130 Avram Avenue.  Si decide abandonar su hogar, recuerde observar el distanciamiento social (trate de mantenerse a seis pies de distancia de otra persona). Reconociendo las dificultades económicas que algunos de nuestros residentes pueden enfrentar, no estamos cerrando el servicio de agua por falta de pago en este momento.


City of Rohnert Park utility customers can pay water and sewer bills in several ways: Cash, Check, MasterCard or Visa credit card, automatic debits from bank accounts, and online.  See below for how to pay your bill in the way that's most convenient.

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Pay by Mail, by Phone, or In-Person

MAIL PAYMENTS to:
City of Rohnert Park 
Utility Department 
130 Avram Avenue 
Rohnert Park, CA 94928

PAY IN PERSON at:
City of Rohnert Park Administrative Offices
130 Avram Avenue 
Rohnert Park, California

Click here for map to City of Rohnert Park Administrative Offices

CALL TO MAKE A PAYMENT:
City of Rohnert Park Finance Department
(707) 585-6750
or our Automated Telephone Payment System
(707) 585-6700, Option 1

Pay Automatically from Bank Account

The City of Rohnert Park is pleased to offer Automatic Clearing House (ACH) payments for your City utility bills.  If you choose to have this service, our bank will debit your checking or savings bank account for your water/sewer bill at no charge.  All accounts will be debited on the fifteenth (15th) day, or the next business day, of the even months for the bi-monthly amount due.

A service fee of $25.00 will be charged on any direct payment returned unpaid.

The application at the link below should be completed with a VOIDED CHECK ATTACHED if you wish to select this service.  Please complete and return the form with current billing and FULL PAYMENT to:

City of Rohnert Park, Utility Department – ACH
130 Avram Avenue
Rohnert Park, CA 94928. 

Your deductions will begin on the next billing cycle. If you have any questions, please call the Utility Department at (707) 585-6750.

Automatic Clearing House Application

Pay Online

The City of Rohnert Park is pleased to offer online payments for your City utility bills.  Online payments provide customers the ability to view their utility bills over a secure Internet connection and make payments at their convenience.  Customers can also view comprehensive, up-to-date account information, billing, and payment history, in addition to printing out an invoice and making a payment.

Pay Now